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Acceptable Usage Policy


As a bonafide user of Mega Support web hosting services, the following user policies are a formal agreement between the Mega Support and its service users. As a premier provider of web hosting, reseller hosting and numerous Ecommerce solutions, we at Mega Support reserves legal rights and responsibilities against the use of its services. Violation of acceptable usage policy will lead to termination of services. The member of Mega Support is responsible for the use of the Internet responsibly. For any further query, contact or visit our ABUSE DEPARTMENT.

Illegal use:  

The services of Mega Support cannot be used for illegal acts. Mega Support has the right to cooperate with legal authorities in case of any criminal acts or civil unlawful activity.

Harm to minors:

Any use of Mega Support web hosting service to harm minors including pornography.

Harassments:

Transmission of any material for harassing an individual or organization with the services of Mega Support is a punishable offence.

Impersonation:

Removal or addition of network header information is strictly prohibited. However, the use of nicknames and anonymous re-mailers are not regarded as impersonation.

Frauds:

Making the use of Mega Support services for pyramid scams, financial scams, chain letters and ponzi schemes is violation of Mega Support usage policy.

Server abuse:

Any attempt to harm Mega Support server or jeopardizing the prospects of Mega Support’s clientele is an offence. Mega Support is vocal against any unauthorized access to user accounts. Attempts such as password theft, Internet frauds and security breach are strictly prohibited.  Unauthorized access of user accounts results in immediate action and cancellation of user account and criminal action.

Distribution of offensive material, proxy relaying, pornography, link farming, illegal content, spamming and bulk emails are completely unacceptable at Mega Support. 

Storage abuse:

Mega Support is strongly against the misuse of storage space. It is mandatory to link your files with web links. Mega Support deletes any website that does not abide by our guidelines and has unlinked files without any prior notice. Mega Support also has legal right to remove files from your website that you are not the sole owner. In case Mega Support finds any such files, we will notify our clientele to remove such material within 24 hours.

Bandwidth Abuse:

The main purpose of providing large bandwidth to our users is to facilitate smooth transfer of database rather than offsite storage solution. In case you are using Mega Support for offsite storage, you will be given a prior notice of 48 hours to rectify this problem. In case you fail to take immediate action, you will be additionally charged.

News Bombing/ Message Forging /Spamming and unsolicited emails:

Any spam and link farming leads to cancellation of your user account with Mega Support. Mega Support has a strict zero tolerance against spammers. Any alternation, forging or removal of headers will be immediately terminated. Commercial advertisements in Usenet groups are unacceptable.

Distribution of worms and viruses:

Any attempt to distribute worms, viruses is strictly prohibited. Any attempt to jeopardize the prospect of Mega Support service user with lead to immediate termination of user account.

100% uptime guarantee

Any user who abides by the guidelines of Mega Support while meeting its financial commitments on time is provided 100% uptime guarantee. However, Mega Support is not responsible for any delays in service due to the interruptions caused by the third party such as software failure, power failure, war, sabotage, flood, fire, labor disturbances and strike to name a few.

Copyright laws:

Mega Support is committed by US laws and wants all clientele to follow the same. The user is hereby informed to not disseminate any content that leads to infringement of intellectual copyright. In case any copyright is infringed its users, Mega Support allows legal action according to the US copyright act of Digital Millennium Copyright Act of 1988.

Security:

Mega Support hereby informs its users that any attempt to misuse the account by family member, friend, employee or guest of the user is the sole responsibility of Mega Support account holder. To ensure safeguard of Mega Support account, the user must ensure full safety and security of his/her user account.

Evidence against violation:

In case of any violation on the part of user, Mega Support holds the right to suspend the user account while taking legal action in case of any damages to Mega Support.

Mega Support has the right to amend, modify and revise this acceptable usage policy, terms and conditions along with terms of services without any prior notice or intimation.
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